Beyond living our values; we work hard to deliver our customers’ expectations. We focus on four key critical areas:
1. Trust and Reliability
Defeem Sdn Bhd is an established company with a solid reputation for trust and reliability. We respond quickly, value long-term relationships, and consistently deliver our promises.
2. Consistent Quality
In the food industry – which is characterized by inherent varying levels of product and service quality – Defeem Sdn Bhd prides itself on its proven ability to deliver consistency. We are able to do this by capitalizing on our solid experience in food ingredients, modern warehousing facilities, and the trusted relationships we have established with our extensive network of suppliers worldwide.
We understand that price, in addition to quality, is very important to our customers. What differentiates us from others is that we are consistent about our fair price policy. Our sense of ‘’fairness’’ is also expressed in our willingness to assist customers in staying competitive and remaining profitable.
4. Prompt Delivery
In today’s highly competitive business environment, we appreciate the value of delivering on-time, every time to our customers. Our procurement, marketing, warehousing and logistic arms collaborate effectively to ensure the continuous supply and timely delivery of products to our customers.